Aliaswire Knowledge Base

I used to pay with RevoPay. How do I log into DirectBiller for the first time?

Published January 21st, 2025 by Jeanne Murphy

On your current payment site, you’ll see this pop-up message. Proceed to your new payment page. On the login page, click “Forgot your password?” On the Password Reset screen, enter your current RevoPay Username and click the arrow button. A pop-up window will ask you to confirm that you want to reset your password. Click Reset. You will re

How do I make a category payment?

Published December 28th, 2024 by Jeanne Murphy

If you have a registered account, enter your username and password and click Login. On your Dashboard page, click Pay Now. *If you are unregistered, click One Time Payment on the Login page. On the next screen, enter the required identifier and click Login. The same steps apply for both registered and unregistered users: On the Account scr

How do I set up or cancel recurring payments for a fixed amount?

Published December 28th, 2024 by Jeanne Murphy

To set up recurring payments for a fixed amount, enter your username and password on your login page and click Login. Click on Automatic Payments in the left menu or in the button below. On the next page, click on Add a Plan. On the New Payment Plan page, confirm your account, choose an existing payment method or add a new one. Select Recurr

How do I pay any amount towards my account?

Published December 28th, 2024 by Jeanne Murphy

If you have a registered account, enter your username and password and click Login. On your Dashboard page, click Pay on Account on the left menu bar, confirm your account and click Pay Now. *If you are unregistered, click One Time Payment on the Login page. On the next page, enter the required identifiers and click Login. The same steps

How do I make an account balance payment?

Published December 28th, 2024 by Jeanne Murphy

If you have a registered account, enter your username and password and click Login. On your Dashboard page, click Pay Now. *If you are unregistered, click One Time Payment on the Login page. On the next screen, check the box for reCAPTCHA, enter your account ID, and click Login. The same steps apply for both registered and unregistered u

How do I add or delete a payment method?

Published December 28th, 2024 by Jeanne Murphy

To add a payment method: On your dashboard, click on Profile. On the Profile page, click on Payment Methods: On the Payment Methods page, click Add to add a payment method: Enter your new payment method details into the new form that displays and click Save: To delete a payment method: Select the payment method on the Payment Methods screen

How do I set my notification preferences?

Published December 28th, 2024 by Jeanne Murphy

On your dashboard, scroll to the bottom and click on Profile. On the Profile page, click on Notification Settings: On the Notifications page, you can choose from the following options to set up your preferences. Then click Save Settings.

How do I set up or cancel recurring payments for an account balance?

Published December 28th, 2024 by Jeanne Murphy

To set up recurring payments for an account balance, enter your username and password on your login page and click Login. Click on Automatic Payments in the left menu or in the button below. On the next page, click on Add a Plan. On the New Payment Plan page, confirm your account, choose an existing payment method or add a new one. Select Re

How do I pay a bill?

Published December 28th, 2024 by Jeanne Murphy

If invoices are enabled, you can pay an invoice/bill. If you have a registered account, enter your username and password on your Login screen and click Login. *If you are not registered, click One Time Payment on the login screen. The invoice dashboard will display. You can view details of any invoice by clicking View Details. Check the invoice

How do I register?

Published December 22nd, 2024 by Jeanne Murphy

Registering for an account allows you to save your preferred payment methods, review your payment history and set up recurring payment plans if they are enabled. 1. Go to your login page provided by your biller. 2. Click the Register Now button. On the next screen, enter a nickname for the payment account, enter the account number provided to you

How do I reset my password?

Published December 28th, 2024 by Jeanne Murphy

To reset your password, click Forgot Your Password? on the Login Screen. On the next screen, you will be prompted to enter your Login ID. On the next screen, answer the challenge questions and click Continue. Next, you will be asked to enter your new password. Click Continue.

How can I view my payment history?

Published December 29th, 2024 by Jeanne Murphy

On your Login page, enter your username and password. Click Login. On your dashboard, click Payment Activity on the left menu bar. Any scheduled payments will display, and your payment history. You can adjust the date range and also have the ability to download a CSV file by clicking Export Payment History.

How do I set up, change or cancel bill-triggered payments?

Published December 28th, 2024 by Jeanne Murphy

To set up a bill-triggered payment plan: Enter your username and password on the Login page and click Login. On your dashboard, click Automatic Payments on the left menu bar or on the main page. On the next page, click Add a Plan. On the next page, confirm your account, select your payment method or add a new one and select Automatic. When

How do I set up or cancel recurring payments for a category?

Published December 28th, 2024 by Jeanne Murphy

To set up recurring payments for a category, enter your username and password on your login page and click Login. Click on Automatic Payments in the left menu or in the button below. On the next page, click on Add a Plan. On the New Payment Plan page, confirm your account, choose an existing payment method or add a new one. Select Recurring a

How to set up or cancel a future-dated payment?

Published December 28th, 2024 by Jeanne Murphy

To set up a future-dated payment: If you have a registered account, enter your username and password and click Login. On your Dashboard page, click Pay on Account on the left menu bar, confirm your account and click Pay Now. *If you are unregistered, click One Time Payment on the Login page. On the next page, enter the required identifier

How do I change my password or challenge questions?

Published December 28th, 2024 by Jeanne Murphy

How to change your password: From your dashboard, click Profile. Then click Security Profile. Click Password Reset. Enter your current password and new password. Click Save. How to change your challenge questions: From your dashboard, click Profile. Then click Security Profile. Click Challenge Questions. Use the drop down menus to