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How do I set up, change or cancel bill-triggered payments?

Written by Jeanne Murphy

Updated at December 30th, 2024

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To set up a bill-triggered payment plan: 

Enter your username and password on the Login page and click Login.

 

On your dashboard, click Automatic Payments on the left menu bar or on the main page. 

 

On the next page, click Add a Plan. 

 

On the next page, confirm your account, select your payment method or add a new one and select Automatic. When you select Automatic, two new fields are displayed. Complete all required fields and click Next. 

 

On the next page, review the information and click Authorize. 

 

On the next page, you can see your new plan listed under Automatic and Recurring Plans. You have the option to add another plan. 

 

To cancel a bill-triggered payment plan:

Enter your username and password on the Login page and click Login.

 

On your dashboard, click Automatic Payments on the left menu bar or on the main page. 

 

On the next page, you'll see all of your saved payment plans. Find the plan you want to cancel and click Cancel. 

 

A pop-up message will ask you to confirm that you want to cancel this plan. Click Cancel Plan.

 

On the next page, you'll see that the plan has been removed from your list of payment plans. 

 

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